FAQ

Ordering

Ordering

Do I need to have an account to order?

What payment methods do you accept?

How secure is my online order?

How do I change or cancel my order?

Can I change my shipping address after placing an order?

When will my order arrive?

How do I track my order?

Shipping

When will my order be processed?

Will I be charged with customs and taxes?

Is my order eligible for free shipping?

Returns

How do I return an item?

What if the item(s) I received are defective/incorrect/damaged?

How long is the returns process?

When will I receive my refund?

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